Returns & Exchanges
At Shark Robot, we want you to love your gear, which is why we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel. Please ensure all original tags are attached to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your items in their original packaging if possible, ensuring the merchandise is protected to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of arrival.
